At LANGVERWACHT WINES, our foremost commitment is to ensure your shopping experience with us is marked by confidence and satisfaction. We take every measure to guarantee the utmost quality of our products, and we strive to provide comprehensive information for each item featured in our online store, empowering you with knowledge about your potential purchases.

Damaged Goods upon Delivery

In the event that the products you’ve ordered arrive in a damaged, defective, or incorrect condition, please reach out to LANGVERWACHT WINES to facilitate a replacement, subject to the following conditions:

1. Kindly notify us of any issues with your order within 3 days of its original delivery.
2. The item(s) you ordered should remain intact, with the exception of any damage noted upon delivery, and must be in their original packaging.

To report any discrepancies with your delivered order, please contact the LANGVERWACHT WINES team at +27 23 616 2815 or send an email to info@langverwachtwines.co.za .

Rest assured, we will make every effort to promptly arrange for a replacement to be sent to you.